TERMS AND CONDITIONS
These are the terms and conditions upon which the Old Red Brick Company sells its recycled secondhand products:
Purchase Price: The purchase price of the goods is specified on the Tax Invoice. The Old Red Brick Company regularly reviews its prices and these prices may change over time.
Terms of Payment: All goods must be paid for prior to collection or delivery. The Old Red Brick Company does not run any accounts on goods. The Old Red Brick Company accepts the following payment methods: Cash, MasterCard, Visa and Direct Transfer.
Nature of the Goods: All goods that the Old Red Brick Company supplies and sells are recycled. Whilst we try to maintain and sell a consistent product, variation in the quality of all goods is to be expected. It is for this reason that we strongly recommend that all customers:
-
Sight all goods prior to placing an order.
-
Carefully select the product they wish to purchase.
Refunds Policy: All purchases are final. No refunds will be given once goods have been paid for and have left the company premises.
Broken / Defective Bricks: All pallets of bricks, no matter the type of brick purchased, will have a number of broken or defective bricks within them. We allow up to 5% or 20 bricks per pallet. Any pallet with greater than 5% defective bricks will be exchanged but not refunded.
Phone / Email Order Policy: No refunds will be given to customers that have ordered goods via phone or email.
Repurchase Policy: The Old Red Brick Company does not repurchase goods bought in excess by customers.
Pallet Refund Policy: No pallet refunds will be given without sight of the Tax Invoice provided by the Old Red Brick Company on purchase of goods.
Pallet Return Policy: The Old Red Brick Company does not pick up or collect pallets. The onus is on the customer to return the pallets to the Old Red Brick Company to collect any pallet refunds.
Delivery: Goods are organised and delivered through an independent contractor. The Old Red Brick Company cannot specify a time when goods are delivered. Delivery should be organised with the Old Red Brick Company well in advance to avoid delay to builders / contractors.
Acceptance of Terms of Trade: Acceptance of these terms of trade is automatic upon purchase of goods.